Privacy Policy
This policy explains how Idle Wizard handles information when you play the game, use its social features, buy in-game items, or contact support. Contact us at daeva.step@gmail.com.
Information we use
- Account information: a game account identifier, chosen username, profile appearance, authentication credentials and account-link records. If you choose Google sign-in, Google supplies an account identifier and identity information, which may include your name, email address and profile picture. We store the email address Google provides, its verification status and when your account was last seen online. We update the address when Google reports a change. It is available only to the game operator for account support and is never shown to other players. We do not receive your Google password.
- Gameplay information: saved progress, inventory, currencies, settings, achievements, purchases, reward claims and activity needed to operate progression, events and rankings.
- Social information: messages, reactions, friend connections, blocks, reports, guild or alliance membership, and trading activity you create in the game.
- Purchase information (where purchases are available): Google Play product identifiers, purchase tokens, transaction status and records used to deliver items, prevent duplicate rewards, recover purchases and review refunds. Google processes your payment details; Idle Wizard does not receive your full card number.
- Tutorial analytics: a compact account-linked record of tutorial steps entered and completed, tutorial version, relative timing, and whether guidance was disabled or replayed. It travels with normal progress saves and helps us find confusing tutorial steps. Old progress is not reconstructed as new activity. The record is removed with account or progression deletion. We do not add an external analytics provider.
- Technical diagnostics: sanitized JavaScript error types and compiled-code locations, app version and platform, startup duration and aggregated frame timing, associated with your game account identifier. These automatic reports help us diagnose failures and performance issues. We do not attach raw error messages, chat messages, authentication tokens or saved game contents. Diagnostic reports expire within seven days of receipt and are removed when the account is deleted.
- Support information: feedback and messages you send, your contact address if you email us, and any details or attachments you choose to provide.
- Technical information: connection and service logs may include IP addresses, request times, app versions and error information needed to deliver, secure and troubleshoot the service.
Why we use this information
We use information to authenticate players, save and restore progress, provide multiplayer and social features, deliver purchases, respond to support and deletion requests, verify account ownership and help recover accounts, prevent abuse and fraud, and maintain the game. Please avoid posting personal or sensitive information in chat or in your username.
Who can receive information
Your chosen public profile, rankings and public messages are visible to other players. Private messages and group content are available to their intended participants and may be accessed for support, moderation or security.
Service providers process information needed to operate the game: SpacetimeDB hosts game accounts and gameplay data; Cloudflare serves the website and service endpoints; Vercel hosts app downloads and update bundles; Google provides optional sign-in and Play payments. Support email is handled through Gmail. These providers may process information outside your country.
Discord and Patreon links open external services governed by their own privacy policies. Visiting Patreon does not link membership to your game account or provide in-game rewards.
Except for the advertising data sharing described below, we do not sell your personal information. We may disclose information when required by law or necessary to protect players, investigate abuse or secure the service.
Optional rewarded advertising
Where rewarded ads are available, you choose whether to watch an ad. Google AdMob and its advertising partners process device and account identifiers (including the Android advertising ID where available), IP addresses, ad interactions and diagnostic information to serve and measure ads and prevent fraud. An IP address may be used to estimate your general location. Idle Wizard does not request precise device location for ads. See Google's advertising information.
Google's consent interface collects choices where required. You can reopen applicable choices through Settings → Account → Ad Privacy. Depending on your region and choices, ads may be personalized, non-personalized, limited, or unavailable. Advertising data sharing may be considered a sale or sharing under some US state laws; the US privacy interface provides an opt-out.
To deliver an earned reward once, our backend creates an ad attempt linked to your game account and sends its reference to Google with the ad request. Google sends a signed completion to our Cloudflare verification service. We retain completion and delivery records to recover interrupted rewards and prevent replay. A device's completion notification alone does not grant a live reward. Limited ad fraud-prevention records may remain after account deletion; deleting your game account does not delete data held independently by Google.
Storage and security
The app stores credentials, preferences and cached progress on your device. Account and gameplay records are also stored on our backend. Network connections to production services use encryption in transit. Access to private records is restricted, but no service can guarantee absolute security.
Retention and deletion
Account and gameplay information is retained while your account is active. You can request account deletion through Settings → Account → Delete Account, or request deletion without installing the game through our account deletion page. In-app requests are recorded in our backend and completed by support within 7 days. Email requests require ownership verification and are recorded by support with their original received date. Your account remains available until approval.
Deletion removes your active profile, stored sign-in email address, saved progress, inventory, social connections, messages you authored and stored reply previews of those messages, and other associated game records. Other players’ own message text is not removed merely because it mentions you. Restricted moderation reports may retain reported content for investigating abuse. A minimal deletion receipt (account identifier and request/completion dates) is retained to prevent deleted credentials or old device saves from recreating the account. Limited purchase, fraud-prevention and account-transfer records may be retained where necessary to prevent payment or account replay, resolve disputes or meet legal obligations. Purchase replay records have game-account ownership removed when the account is deleted.
Our maintenance backups are retained during maintenance and for at least 24 hours after it finishes. After that observation period, we delete them once a health review confirms the game is operating correctly; unresolved problems may require longer retention. They must not be used to restore deleted accounts. Hosting providers manage separate backups under their own retention practices. Support correspondence may remain as needed to handle requests and meet legal requirements. Google and other external services retain their own records under their policies. Deleting Idle Wizard data does not delete your Google account or automatically refund purchases.
Your choices
You can change your game profile and local settings, choose whether to link Google, and request access, correction or deletion by contacting support. We may ask for limited information to verify account ownership before acting. Never send passwords, login codes or full payment details.
Age requirement and updates
Idle Wizard is intended for adults aged 18 and over. If you believe someone under 18 has provided personal information through the game, contact us so we can investigate and remove it where required. We may update this policy as the game changes; the date above identifies the latest version.