Delete your Idle Wizard account
You can request permanent deletion of your account and associated game data without reinstalling or opening the game.
Request deletion by email
- Email daeva.step@gmail.com with the subject Idle Wizard account deletion.
- Include your player ID if you know it, your in-game username, and a clear request to delete your account. The player ID is available through Settings → Account → Copy. If you cannot access it, explain that in your email.
- If your account is linked to Google, send the request from that account's email where possible. We may ask for additional information to verify ownership before deleting data.
You do not need a Discord account. Never send your password, sign-in codes or full payment details. Support will confirm the request and any additional verification needed. After verifying ownership, support records your request in the backend queue with its original received date. We aim to complete deletion within 7 days of receiving your request; please respond promptly if verification is needed.
Request deletion in the app
Open Settings → Account → Delete Account and complete both confirmation steps. This sends a request to our backend. Support approves and completes permanent deletion within 7 days. Your account remains available until approval.
What is deleted
Your active game profile, stored sign-in email address, saved progress, inventory and currencies, account-linked rewards, messages you authored and stored reply previews of them, friend connections, guild or alliance membership, market records, leaderboard entries, game feedback and technical diagnostic reports are removed. Other players’ own message text is not removed merely because it mentions you. Deletion cannot be undone.
What may be retained
Restricted moderation reports may retain reported content for investigating abuse. A minimal deletion receipt (account identifier and request/completion dates) is retained to block deleted credentials and old device saves from recreating the account. Limited purchase and account-transfer records may remain to prevent replay or fraud, resolve disputes and meet legal obligations. Purchase replay records have game-account ownership removed. Our maintenance backups are kept during maintenance and for at least 24 hours after completion, then deleted after a successful health review. Unresolved problems may require longer retention. These backups must not be used to restore deleted accounts. Hosting providers manage separate backups. Support correspondence may remain as needed to process requests and meet legal requirements.
Deleting your game account does not delete your Google account, external Discord or Patreon content, or Google's payment records. It does not automatically refund purchases.
See the Privacy Policy for more about how we handle information.